[Studio-Item] I found an error in the item that's currently being sold. Is it possible to refund or modify the item? [Studio-Item] I found an error in the item that's currently being sold. Is it possible to refund or modify the item?

[Studio-Item] I found an error in the item that's currently being sold. Is it possible to refund or modify the item?

ZEPETO ZEPETO

Please understand that for items approved and sold through the review process, it will be difficult to edit them separately to as some problems may arise from the indiscriminate editing. If you want to edit an item, use the 3D item editing period that opens regularly!

 

If you want to know more about the item modification, please check the link below.

I'd like to modify my items that are currently on sale.

 

If you want to refund the item, the refund cannot be processed unless the item falls under the serious problems below.

  1. Due to a very severe tear and hole that occurs when wearing the item, it cannot be seen in its normal form
  2. Violation of important community guidelines (insensitivity, violence, etc.)
  3. Causing great inconvenience to other users' use of the World, due to the item's large effects, etc

Please check the link below for more information.

I'd like to get a refund for the problematic item.

 

Additionally, if you don't want to sell the item you are currently selling, you can deactivate it through 'Stop Sale'.
Please refer to the link below for how to deactivate the item.

I registered an item, but I want to stop selling it.