On November 11, we're hosting a special event for just one day where you can receive one free avatar slot by logging into the ZEPETO app!
- Event period: November 11, 2023 (SAT) from 00:00 to 23:59 (UTC) for 24 hours only
- How to participate: Just logging-in to the ZEPETO app
Your free slot will be awarded as soon as you enter the ZEPETO app, and you'll receive a notification in your inbox that your slot has been awarded!
If you haven't received your free slot after accessing the app, please follow the steps below.
Please re-install and access again to the app.
Please check if you have already received a slot.
You can check your free avatar slot in the ZEPETO notification inbox or by visiting your profile from the [Profile] menu and clicking the [My Avatar] button. If your free slot is successfully awarded, you can see a purple '+' button.
If you are in one of the following 3 cases, you cannot get a free slot unfortunately.
Accounts with blocked login access
Suspected bot accounts
Dormant accounts (1 year or more)
Q. I received more than one free slot.
A. During the Free Avatar Slot+1 event on November 11, there was an issue that slots were awarded for each app access. Please be noted that this issue has been resolved now.
- Issue period: 00:00~00:34 UTC
- Issue resolved: around 00:35 UTC
The additional slots awarded in excess of 1 will be reclaimed gradually. Please do not use any slots with more than +1 additional slot.
We apologize for the inconvenience and thank you for your patience.
Q. How long will the free slots last?
A. The 1 free slot awarded by this event can be used permanently. However, the event will run for only 24 hours, so you will not be able to receive a free slot after the event ends.
If you have any questions about the Free Avatar Slot +1 event, please contact us.