If the other party already has an item you gifted, it will be automatically refunded to you after 30 days.
If the paid Coins/Zems are not returned after 30 days, please send us the 1) ZEPETO code of the gift recipient and 2) the gifted date.
From October 30, 2020, you cannot gift the same item if the other person already has the item or if the item is in the gift box.
If an item that the other party already owns is sent before October 30th, the automatic refund will be processed 30 days after the date of sending according to the previous policy.