I sold items to another user that already had/purchased it before. What about the coins/zems I paid for? July 07, 2020 11:15 Updated If you give an item that the receiver already has, you will receive an automatic refund after 30 days. If the coins/zems are not refunded to you after 30 days, please contact us here. Related articles How can I send gifts? I couldn't get free ZEMs. The other user didn't accept my gift. What about the coins/zems I paid for? I'm a newbie of ZEPETO, but I can't send a gift. How can I receive gifts?