[ZEPETO Studio] Can I withdraw the profits from the sales I made through items? [ZEPETO Studio] Can I withdraw the profits from the sales I made through items?

[ZEPETO Studio] Can I withdraw the profits from the sales I made through items?

ZEPETO ZEPETO

Profits from selling items can be withdrawn when certain conditions are met.

1. Withdrawal of proceeds

  • Request period: Between 25th-30th days of each month
  • Payment date: the last day of the month following the withdrawal request
  • If payment has been made from ZEPETO to your Paypal account but did not process, please contact the Paypal Customer Center.

2. Why was the process declined?

  • You can check the reason for payment rejection in Payment> Request History> Status.

[Common cases of refusal of payment]

  • Profile Country: Korea
    • In the case in which personal information collection and use agreement is not signed or is incorrect (typing does not count, handwritten signature or seal is required)
    • In the case in which the account information is incorrect (bank name is omitted, account holder name is not exposed, etc.)
    • Account number mismatch with copy of bankbook
    • Inconsistency between Studio homepage> Settings>  payment information name and account information
  • Profile Country: Global
    • Incorrect PayPal account information

For more information, refer to Help for ZEPETO STUDIO.