I  don't know the email I need to in.  I  don't know the email I need to in.

I don't know the email I need to in.

ZEPETO ZEPETO

please let us know your ZEPETO ID or Code and one of the lists below.

 

[Account with purchase history] 

  • Screenshot of Purchase receipt
  • Only the receipts from Google Play Store and Apple App Store can be used as means of verification.

[Account without purchase history] 

  • Date of Account Creation
  • Screen to prove that you are the account owner
    • Example
      • Full screen of the authentication number email received during sign-up (O)
      • Previously accessed device information (O)
      • Linked mobile phone number, email address, social login method (O)
      • Profile picture (X) 

* However, if the personal authentication information is inaccurate orthe submitted information does not match the service usage history, it will be difficult to find the account.