I want to cancel/refund a gift I sent. I want to cancel/refund a gift I sent.

I want to cancel/refund a gift I sent.

ZEPETO ZEPETO

Once a gift has been sent, the gift sent cannot be canceled or refunded.

Sent gifts are automatically received after 30 days even without the other party pressing the receive button.

 


What if I send an item they already have?

Starting October 30, 2020, you cannot present the same item that other person already has or if the item is in their gift box.

 

* When sending a gift to an official account, the gift will not be automatically refunded even if the avatar is already wearing the same item. Sent goods are not refundable, so please send gifts carefully.