[Studio - Item] My Submission was Rejected Due to 'Incomplete Thumbnail' [Studio - Item] My Submission was Rejected Due to 'Incomplete Thumbnail'

[Studio - Item] My Submission was Rejected Due to 'Incomplete Thumbnail'

ZEPETO ZEPETO

When submitting an item, please upload a thumbnail that can introduce the item.

 

Thumbnail serves to introduce the item I made to other users. It allows ZEPETO users to judge the attractiveness of the item before purchasing it. Therefore, if the thumbnail is unrepresentative of the item, is unrelated, or is difficult to recognize, it may be rejected during the screening process.

 

For item thumbnails, it is recommended to use the automatically generated thumbnail on the 'Details' screen when uploading items.

 

▼ Automatic Thumbnail Generation Screen

____en.png

 

To edit the automatic thumbnail or to make your own, please refer to the thumbnails of official ZEPETO items.

If the submitted item was rejected during screening due to a 'violation of thumbnail guidelines', please check if the thumbnail falls under the following examples, modify it, and then resubmit it!

 

▼ Incorrect Item Thumbnails and How to Improve Them

Type Improvement Method Invalid Example(DO NOT!)
Thumbnails with excessive retouching

Example: Lens Item

image__41_.png

  • Please use automatic thumbnail.
  • Please refer to the official item's thumbnail to create one.
  • Be cautious not to draw any detail not found in default avatar.

image__39_.png image__40_.png

For lens item's thumbail, please do not include anything outside the lens such as eyebrows, eyelashes, and makeup, and avoid excessive retouching.

Example: Lip Makeup Item

image2022-7-14_15-27-43.png

  • Please use automatic thumbnail.
  • Please refer to the official item's thumbnail to create one.
  • Be cautious not to draw any detail not found in default avatar.

thumbnailPath

Be careful not to arbitrarily modify the mouth shape of the default avatar through excessive retouching.

Thumbnails with logo-style images in the top left and bottom right (items with resources like effect, animal, and robot) If you want to express the effects, animals, robots, and etc. included in the item, please express them on the bottom left/top right of the thumbnail so that they do not overlap with the Creator Item icon and ZEPETO's official affiliated item icon.

image__42_.png

Please change the logo position to the bottom left/top right.

Thumbnails with items/graphics that are not for sale

Example: Makeup Item

thumbnailPath

  • Please use automatic thumbnail.
  • Please only include the item that are being sold in the thumbnail.
    • No eyebrow
    • Facing front
    • No lens equipped

thumbnailPath

Please exclude the items that are not included in the sale such as lens, eyelashes, and eyebrows.

Example: Glasses Item

thumbnailPath

  • Please use automatic thumbnail.
  • Please only include the item that are being sold in the thumbnail.
    • Thumbnail with only the glasses

 

Please exclude the items that are not included in the sale such as clothes, hats, and makeups.

Thumbnail using one's own avatar instead of a default avatar

*Applies only to hair, headwear, glasses, accessory (mask) category items

Example: Accessory mask category

thumbnailPath

Example: Headwear hat category

thumbnailPaththumbnailPath

Example: Hair category

thumbnailPath

Example: Headwear accessory category

thumbnailPaththumbnailPath

thumbnailPath thumbnailPath

thumbnailPaththumbnailPath

If the item is under hair, headwear, glasses, or accessory (mask) category, it must be released as default avatar in order to be approved during review.

Thumbnails with backgrounds that aren't clear or white

The thumbnail must have a clear or white background.

thumbnailPath

Please exclude any background colors and effects from the thumbnail. Even if the background color is light, it will not be approved.

 

A more detailed thumbnail guideline can be found here.

Please note that item thumbnails that do not meet the guidelines may be rejected during the screening!