11/26 Gifting Failure Announcement for resending gifts
Hello, this is the ZEPETO team.
Gifts that were not sent due to the gift...
Sanrio Characters WiSH BiNGO Event Rankings Not Reflected
Hello, this is the ZEPETO team.
We are sorry to inform you that rankings...
Gifting shipping issues
* We would like to inform you that the issue has been fixed since 24.11....
Notice Regarding Changes to the Gifting Period For New ZEPETO Subscribers
Hello,this is the ZEPETO Team.
We’d like to inform you about changes to ...
Template submission error guidance
Hello, this is the ZEPETO team.
We are currently experiencing issues wit...
ZEPETO Temporary Inaccessibility Failure Notice
* Please note that this issue has been fixed since 24.11.08 10:30 (KST)....
Free Avatar Slots +1 Event Announcement
We're running a special event where you can get one avatar slot for free...
Update on Changes to ZEPETO Gift Refund Policy
Hello, this is the ZEPETO team.
In principle, gifts sent in ZEPETO canno...
Notice of Review Delays
Hello, this is the ZEPETO Studio Team.
Due to internal circumstances, ...
Template Service Failure Notice
Hello, this is Team ZEPETO.
We are currently experiencing template ser...
Notice of Candy Slime Russia Service Termination
Hello, this is the ZEPETO team.
We would like to express our gratitude t...
All Creator item prices submitted below the minimum price will be raised to the minimum price.
Hello,This is the ZEPETO team.
Starting this Thursday, July 11, 2024, ...
Recovering from luxury package pricing errors
Hello, this is the ZEPETO team.
In the "Luxury Package" released on June...
Notice of delayed content review
Hello,This is Team ZEPETO.
We are informing you that there may be dela...
[Notice] Avatar Slot prices will be standardized.
Hello, this is the ZEPETO team.
We want to inform you about the upcoming...
Termination Notice of Candy Slime for Indonesia
Hello, this is Team ZEPETO.
First, we would like to thank everyone for...
[iOS] Build It Service Loading Issue
* Please note that this issue has been fixed since 24.04.10 (KST).Please...
[End of service announcement] The World Editor will be terminated (Mar 06, 24)
Hello. This is the ZEPETO team.
We would like to thank everyone who has ...
Notice of some ZEPETO service failures
*Please be noted that this issue has been fixed since 11/12 20:20(KST).
...
Notice: X(Twitter) log-in issues on Android devices
24.09.04 The issue has been resolved.If you are having trouble logging i...
[Notice] Prices of some Coins and ZEM Items will be changing
Hello. This is the ZEPETO team.
We would like to inform you that due to ...
Annoucement on Copyright infringement
Hi, this is the ZEPETO team.
Lately, we've been receiving reports of c...
[Service Termination Notice] Crew Will Be Terminated
Hello, this is Team ZEPETO.
First, we would like to thank everyone for...
The location of the Crew menu will change.
Hello, this is Team ZEPETO.
Thank you for using the Crew service.
From...
Service Termination Notice for Chinese (Simplified) in ZEPETO Support
Hello,This is the ZEPETO team.
We would like to express our gratitude to...
Information on intermittent errors of some Android devices (AOS) in Lucky Box in August
* Please be advised that the issue has been resolved since 7 p.m. on Aug...
ZEPETO Chatbot Notice
ZEPETO has prepared a list of frequently asked questions.
Check them out...
BlackPink Coin Reward Event Error Notice
* We're happy to report that the issue has been resolved since 12:15 PM ...
Facebook (Meta) login access failure.
* We're happy to report that this issue has been fixed since 8/17.
Hel...
Google Play Payment Error Notice
* After 7/26 6:15 PM, we inform you that the problem has been resolved.
...