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You can find Support Code in ZEPETO App > Profile > Settings > My Account > Support Code.

Google Play Order ID [ex. GPA.1234-5678-0101-12345 ] * Appstore purchase history [ex. MKABC7DE1J ]

Please describe the inquiries in specific details.

NAVER Z Corp. collects personal information as follows. 1. Personal information that are collected: [Required] Company name, name, contact info (e-mail address or phone number) 2. Purpose of collection and use: Verification of identity, streamlined inquiry communication 3. Period of data retention: After all reviews are completed, it is stored for user's inquiry for 6 months, and then the information is destroyed without delay. You may refuse to consent to the collection of personal information. Refusing the consent may limit company's ability to provide customer service.

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