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Event ・ Notice What's new?
GEM・Coin・Slot Payment Help with purchasing
Account ・ Security Please follow the community guidelines
Enrollment of Inquiry Please select the inquiry form corresponding to your concern

FAQs

FAQ

I Cannot Edit My Profile - ID Set Up
A gifted item disappeared!
ZEM saya hilang - 3.0.0 ver
Can I register a template myself?
The credit I charged is gone

ZEPETO Studio

Go to Studio Guide
The payout button is not working.
How can I register an item I created?
My item that I submitted for review has been rejected. I'd like to know why.
Do I have to pay to become a creator in ZEPETO Studio?
How can I launch or utilize a brand item like Nike?
See all 7 articles

Making World with Studio

I want to create a map with friends!

Build it

Start 'Build it'
Installing 'Build it'
Creating a Map - The Basics
Creating Maps - Explorer
Creating a Map - Properties
Creating a Map - Physics
See all 15 articles

Photobooth•Play•Error

ZEPETO doesn't work!
ZEPETO doesn't support my device.
My messages disappeared.
Body shape change is not applied in the party game.
Allowing Access

World

What is ZEPETO world?
What is a creator map?
[ZEPETO WORLD] Can I play the world for corporate/organizational internal events?
[ZEPETO WORLD] Can I create a room?
[ZEPETO WORLD] What is the maximum capacity for each room?
[ZEPETO WORLD] I Want to create a private room.
See all 15 articles

LIVE

[ZEPETO Live] I Want to Live Stream!
What is [ZEPETO Live]?
[ZEPETO Live] How Do I Watch a Live Stream?
[ZEPETO Live] How Do I Change My Background and Gestures?
[ZEPETO Live] How Do I Change Outfits and Use Items?
[ZEPETO Live] Live Chat
See all 11 articles

Terms of Use

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Guide for parents / guardians

Basic guide

ZEPETO's Guide for Guardians
We have an active Moderation system in place.
Frequently encountered problems
I would like to request a cyber crime investigation.
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