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Account ・ Security Please follow the community guidelines

Enrollment of Inquiry Please select the inquiry form corresponding to your concern

FAQs

FAQ

A gifted item disappeared!

ZEM saya hilang - 3.0.0 ver

Can I register a template myself?

The credit I charged is gone

World

[ZEPETO WORLD] How can I view the items I have purchased?

[ZEPETO WORLD] Can I purchase outfits that are in the map?

[ZEPETO WORLD] I want to try on clothes worn by other users in World.

[ZEPETO WORLD] I want to purchase vehicles or items that can be used in the world.

[ZEPETO WORLD] Where can I rent a ride?

[ZEPETO WORLD] How do I block a user?

See all 37 articles

Photobooth•Play•Error

ZEPETO doesn't work!

ZEPETO doesn't support my device.

My messages disappeared.

Body shape change is not applied in the party game.

Allowing Access

[Zombie Run] Tell me more about Zombie Run.

ZEPETO Studio

[ZEPETO STUDIO] Infinite loading when selecting a template on mobile.

[ZEPETO Studio] How can I register an item I created?

[ZEPETO Studio] My item that I submitted for review has been rejected. I'd like to know why.

[ZEPETO Studio] I deactivated, but the item still shows.

[ZEPETO Studio] What is ZEPETO Studio?

[ZEPETO Studio] Who can make items for ZEPETO Studio?

See all 16 articles

Build it

[Build It] Tell me about the 'Properties' tab!

[Build It] Tell me about the 'Explorer' tab!

[Build It] Please tell me about the judging guidelines.

[Build it] Build it Reward?

[build It] How do I use portal objects?

[build It] How do I log out?

See all 23 articles

Terms of Use

Guide for parents / guardians

Basic guide

ZEPETO's Guide for Guardians

We have an active Moderation system in place.