If you can't connect to the world, try the solutions below.
Check your network connection
- Try changing your network type (Wi-Fi, LTE, etc.) to re-enter the world.
Clear your cache
- Please uninstall and reinstall the ZEPETO app and clear your device's cache. Also, close all running apps on your device and reboot your device.
Free up space on your device and reboot
- Clear space on your device by deleting unused apps, photos, videos, etc.
Check minimum installation requirements
- We also recommend that you check the minimum system requirements to run Worlds.
|iOS operating system 13.2 or later
|OS: Windows 10 or Mac OS Mojave or later
|Android OS 7.0 or later
|CPU: intel i5 or later