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ZEPETO
FAQs
FAQs
FAQ
Event ・ Notice
Zem・Coin・Slot purchase
Account ・ Security
Information regarding headwear item size modification
I Cannot Edit My Profile - ID Set Up
A gifted item disappeared!
Can I register a template myself?
The credit I charged is gone
Premium
What are Premium membership/subscription benefits?
I was charged for my Premium subscription, but am not receiving benefits.
I can't pay for my Premium subscription
Will Premium membership benefits renew automatically?
My Premium membership has not been renewed.
How to cancel Premium membership
See all 7 articles
LIVE
Can I run an ad during a live?
I Want to Live Stream!
What is ZEPETO Live?
How Do I Watch a Live Stream?
How Do I Change My Background and Gestures?
How Do I Change Outfits and Use Items?
See all 13 articles
ZEPETO Studio(Item/World)
Studio - Item
Studio - World
Go to Studio Guide
I can't log in 'Studio'. I forgot my username and/or my password.
Do I have to pay to become a creator in ZEPETO Studio?
The payout button is not working.
Build it
'There is an issue with the windows installer package' Error Pop-up When Installing or Deleting Build it
[Build it] Can I create a map for a company/group's promotion/event?
[BuildIt] My avatar keeps entering a World through an unitended point.
[Buildit] My Submission was Rejected Due to 'Incomplete Thumbnail'
[build it] I want to add image/video/music to my World.
[Build it] Can I create my own object?
See all 13 articles
Photobooth•Play•Error
Photobooth
Avatar•Item
ZEPETO doesn't work!
ZEPETO doesn't support my device.
My messages disappeared.
Body shape change is not applied in the party game.
Allowing Access
World Play
I can't download the PC program
Play World on a PC
What is a creator World?
[ZEPETO World] Can I play the world for corporate/organizational internal events?
[ZEPETO World] Can I create a room?
[ZEPETO World] What is the maximum capacity for each room?
See all 14 articles
Terms of Use
Terms of Use
Privacy Policy
Updates
Archived Terms
ZEPETO User Generated Content (UGC) Usage Guideline
Community Guidelines