ZEPETO Character Chat operates strictly in accordance with the ZEPETO Terms of Service and Community Guidelines to ensure a safe and enjoyable environment for all users. Violating these guidelines may result in chat restrictions or account sanctions. Please review the following information to help maintain a healthy community.
👉 View full Community Guidelines(Link)
Due to the real-time nature of live chatting, safety issues can arise. Please be especially mindful of the following sections of our guidelines while using the service:
User Input (Message) Policy
To ensure a safe environment, all messages entered by users in Character Chat are subject to review. Messages that violate our guidelines may be blocked from being sent.
The following content cannot be entered or shared:
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Harmful Expressions
- Offensive or threatening language, including profanity, disparaging remarks, harassment, and intimidation
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Violent or Sexual Content
- Depictions of cruelty, sexually explicit content, and any sexual references involving minors
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Hate Speech & Discrimination
- Discriminatory or mocking expressions targeting protected groups based on race, gender, sexual orientation, religion, nationality, disability, etc.
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Personal Information
- Sharing or soliciting personally identifiable information, such as your own or others' phone numbers, addresses, and account credentials
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Dangerous or Illegal Content
- Encouraging dangerous behaviors such as self-harm or suicide
Promoting/guiding illegal activities including drug use, crime, and fraud
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Spam, Advertising, & Misinformation
- Repetitive promotional messages, scams, or any content that could potentially harm other users.
Actions for Violations
If a violation of the Community Guidelines is detected, the following measures may be taken:
Message blocking or temporary/permanent chat restrictions
Restricting access to the specific Character Chat or setting it to private
Account sanctions (temporary or permanent suspension), if necessary
How to Report
If you encounter any offensive or inappropriate content while using Character Chat, please report it using the steps below. Our Moderation Team will review the reported content and take appropriate action in accordance with our policies.
- 📍 Path: Character Chat Details Page → 'More' (…) icon at the top → Report
ZEPETO continuously monitors the system and strengthens protective measures to keep Character Chat safe.
We appreciate your cooperation in fostering a healthy communication culture where all users respect one another.
This text was originally written in Korean and has been translated into English for your convenience.