When submitting an item, please upload a thumbnail that can introduce the item.
Thumbnail serves to introduce the item I made to other users. It allows ZEPETO users to judge the attractiveness of the item before purchasing it. Therefore, if the thumbnail is unrepresentative of the item, is unrelated, or is difficult to recognize, it may be rejected during the screening process.
For item thumbnails, it is recommended to use the automatically generated thumbnail on the 'Details' screen when uploading items.
▼ Automatic Thumbnail Generation Screen
To edit the automatic thumbnail or to make your own, please refer to the thumbnails of official ZEPETO items.
If the submitted item was rejected during screening due to a 'violation of thumbnail guidelines', please check if the thumbnail falls under the following examples, modify it, and then resubmit it!
▼ Incorrect Item Thumbnails and How to Improve Them
| Type | Improvement Method | Invalid Example(DO NOT!) |
| Thumbnails with excessive retouching |
Example: Lens Item
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For lens item's thumbail, please do not include anything outside the lens such as eyebrows, eyelashes, and makeup, and avoid excessive retouching. |
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Example: Lip Makeup Item
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Be careful not to arbitrarily modify the mouth shape of the default avatar through excessive retouching. |
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| Thumbnails with items/graphics that are not for sale |
Example: Makeup Item
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Please exclude the items that are not included in the sale such as lens, eyelashes, and eyebrows. |
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Example: Glasses Item
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Please exclude the items that are not included in the sale such as clothes, hats, and makeups. |
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Thumbnail using one's own avatar instead of a default avatar *Applies only to hair, headwear, glasses, accessory (mask) category items |
Example: Accessory mask category
Example: Headwear hat category
Example: Hair category
Example: Headwear accessory category
If the item is under hair, headwear, glasses, or accessory (mask) category, it must be released as default avatar in order to be approved during review. |
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| Thumbnail without transparent background |
The thumbnail background must be transparent. |
Please exclude background colors, effects, and text from the thumbnail. Even if the background color is white, it cannot be approved unless it is transparent. |
| Space Category: Thumbnails with margins or not 1:1 aspect ratio |
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A more detailed thumbnail guideline can be found here.
Please note that item thumbnails that do not meet the guidelines may be rejected during the screening!