ZEPETO Chatbot Notice ZEPETO Chatbot Notice

ZEPETO Chatbot Notice


ZEPETO has prepared a list of frequently asked questions.

Check them out and get your questions answered through our Chatbot!


How to Use the Chatbot

  1. Access the ZEPETO Support page and click the speech bubble button.
  2. If there's anything you want to know about ZEPETO, select a related keyword.

* You cannot request a consultant's help through Chatbot.
* If you have any other questions that Chatbot cannot answer, please use the [Submit a request] on the top.


  • The Chatbot does not respond to manually-written text messages, as contact with consultants is unavailable.
  • Please select relevant keywords and check the responses.
  • If you wish to return to the first screen, type [First/Restart] in the chat box.