Notes on receiving rewards for candy slime
To complete the final mission in Candy Slime and receive your chosen rew...
ZEPETO and AI FAQ
What is generative AI?
Generative AI refers to a branch of artificial in...
I Received a Gift/Message from ZEPETO Operations Account.
Have you received a suspicious gift or message from "ZEPETO Operations" ...
Until when can I use the animation base slot?
Slots awarded through a free slot event are available for an indefinite ...
My avatar was reset after receiving a free animation base and avatar slot.
After receiving a free animation base and avatar slot, if your avatar ap...
I'd like to switch to another language.
Changing the device's language settings allows you to change to another ...
I can't follow.
If you follow too many users in a short period of time, you will tempora...
[Live] Frequently Asked Questions about Live
Q. I wish the Live function is also supported in my country.
A. ZEPETO i...
[ZEPETOR Class] Frequently Asked Questions about ZEPETOR
Q. When does the ZEPETOR Class start?
A. The ZEPETOR Class program is a ...
Can I register a template myself?
The template function is not yet officially open, so you cannot directly...
My character has been reset/copied/duplicated.
1. Character Reset
Don't panic that it's been reset! Firstly check the Z...
A gifted item disappeared!
If there are ZEMs/coins/gifts that were not obtained from the ZEPETO app...
The credit I charged is gone
The goods(Coins/ZEMs) that were directly refunded through the app market...
Information regarding headwear item size modification
Q1. I want to change the size of an item in another category other than ...