[Android] World Video Player Playback Issue Notice [Android] World Video Player Playback Issue Notice

[Android] World Video Player Playback Issue Notice

ZEPETO ZEPETO

Hello, this is the ZEPETO team.

We have identified an issue where the in-world video player is not functioning properly on certain Android devices.

  • Affected environment: Certain Android devices

  • Issue details: When running the in-world video player, a white screen is displayed

 

Our team is currently investigating the root cause and working on a fix. However, as the issue is related to an external plugin, it may take some time before the service is fully restored.

We will share updates and additional information regarding this issue as soon as they become available.

 

We sincerely apologize for the inconvenience this may cause and will do our best to provide a stable service.

Thank you.