Hello, this is the ZEPETO Team.
To ensure a more stable payment experience, we will be performing maintenance on our web payment service.
Please check the schedule below to avoid any inconvenience.
Key Information
- Maintenance Schedule: November 13, 2025 (Thursday), 15:00 PM - 19:00 PM (KST)
- Affected Service: Web payments
- During this time, purchasing Gems via web payment may be temporarily unavailable.
- In-app payments (iOS/Android) will remain fully available.
Notice
- Web payments will automatically resume once maintenance is complete.
If you experience any issues or have questions, please contact us through [Customer Support].
Thank you for bearing with us — we’re working to keep things running smoothly.