Hello, this is ZEPETO.
Recently, unusual login attempts have been detected on a subset of accounts. As a precautionary measure, we have implemented security actions to keep your account safe.
If you are unable to log in with your usual password, your session may have been terminated and your password reset as a protective measure. If this is the case, please reset your password by following the steps below before logging in again.
[How to Reset Your Password]
- Open the ZEPETO login screen > Select [Log in with Email or ID].
- Tap [Forgot password or ID?] at the bottom.
- Tap [Reset Password].
- Verify your identity through your linked method and proceed to set a new password.
We sincerely apologize for any inconvenience caused by this sudden login issue. We will continue to do our best to ensure a safe and secure environment on ZEPETO.
Thank you.