[Android/iOS] Notice Regarding In-World Video Player Playback Issue [Android/iOS] Notice Regarding In-World Video Player Playback Issue

[Android/iOS] Notice Regarding In-World Video Player Playback Issue

ZEPETO ZEPETO

*As of August 25 at around 2:40 PM (KST), the issue on Android devices has been resolved.

 

 

Hello, this is the ZEPETO team.

We have identified an issue where the video player inside Worlds is currently not functioning properly across all devices.

 

  • Affected Environments: All devices (Android, iOS)

  • Issue Details: When running the in-world video player, videos fail to register or stream/play properly.

 

Our team is currently investigating the cause and working on a resolution. Please kindly understand that it may take some time before operations return to normal. 

We will provide further updates and information as soon as they are confirmed.

 

We sincerely apologize for any inconvenience caused while using our service, and we will do our best to restore stable performance as quickly as possible.

Thank you.