Hello, ZEPETO Team here!
Could you give us more details about your issues and tell us here?
Please look down below for some questions and answer them as best as you can,
Please answer the following questions below as detailed as possible:
1. Does it happen all the time or was it just a first time?
2. [Profile>Settings>Manage Storage] to clear some unnecessary caches and then reboot your application.
3. Does the problem happen until now? Please describe your situation with more details + screenshots :)
-What did you do before this situation occurred?
Thanks for loving ZEPETO!
ZEPETO team.