Zem・Coin・Slot purchase

Refund request : unauthorized purchase made by a user
  If you found unauthorized charges, please go to Google Play Refund R...
I can't find the 'Order Number.'
Hello, ZEPETO Team here! ​We apologize for the inconvenience.For Android...
How to Use ZEPETO Coupons
Android Go to the [Settings] - [Redeem Coupon] page in the ZEPETO app a...
What are Coins/ZEM?
Coin and ZEM are goods for purchasing items in ZEPETO.   COIN COIN AM...
I can't make a purchase (both AOS, IOS)
To provide faster and more accurate solutions, please reply to the follo...
I purchased additional Avatar, but it's not created.
  If you have purchased additional avatar but feel that there is no chan...
I paid but didn't receive Coins/ZEMs.
If the problem is not resolved after re-opening the app, please contact ...
How do I get a refund?
ZEPETO Refund Policy is as follows. Product Refund Criteria Coin/ZE...