The account is not created.
If you try to sign up many times in a short period of time, account crea...
Inappropriate language
ZEPETO is committed to building a safe space to build diverse communitie...
Please do not post insulting or disturbing comments and/or feed posts.
ZEPETO is a service used by many global users.
To ensure all users can e...
I don't know the email I need to log in.
please let us know your ZEPETO ID or Code and one of the lists below.
...
I would like to disconnect my social media account.
External social media accounts linked to ZEPETO can be found in [My Prof...
I deactivated my social media account and I can't log in to ZEPETO.
If you deactivated the social media account used to create your ZEPETO a...
Following/Follower list does not match
If the number of followers/followings does not match, the list may conta...
How to verify your identity for account related inquiries
By verifying the following information, we verify that you are the accou...
Inquiries about Account Initialization
Is the ZEPETO ID or Code that you see in your current account the same...
Transactions for Customizing on Behalf of Another User
Selling, borrowing, or leasing a ZEPETO account, message, name or friend...
Follower Trading Transactions
ZEPETO prohibits follower trading in exchange for ZEM or money.
Creat...
Email/Phone Authentication
If you verify your account, you can use it more safely.
There are two...
How do I withdraw? I'd like to delete my account.
You can delete an account at [Profile > Settings > My Account > Delete A...